Personalisation FAQ

What fonts do you offer?

We have 2 different fonts to choose from, traditional and modern.

 

What size fonts do you offer?

We offer small traditional & small modern font and oversize traditional (2 initials only)  & oversize modern font (2 initials only)

 

How many letters can I have personalised on my item?

Small Traditional – 10 characters only
Small Modern – 8 characters only

Oversized Traditional – 2 initials only

Oversized Modern – 2 initials only

 

How long will it take to receive my personalised sleepwear?

All personalised sleepwear takes 7-10 days to be delivered Australia wide from the date of order. International orders can take 15-20 days from date of order.

 

Can you mix and match sizing?

Unfortunately we do not mix and match our sleepwear sizes. 

 

Do I have to have personalisation?

If you prefer to have no embroidery that’s no problems! Simple enter “no embroidery required” in the notes section at checkout. 


Is your price lower if I don’t wish to have personalisation?

Our products remain the same price with or without embroidery.

 

Can I get a refund or exchange my item?

Unfortunately we do not refund or exchange items that have been personalised unless the item is deemed faulty. If you have purchased sleepwear without any custom embroidery you are welcome to an exchange. 

Personalisation

MAKE YOUR GIFT EXTRA SPECIAL W. CUSTOM PERSONALISATION

Local Express

AUS WIDE SHIPPING 7-10 DAY TURN AROUND

Worldwide

INTERNATIONAL DELIVERY 15-20 DAY TURN AROUND